Data
Privacy
Notice

This Policy is applicable on all E.A Juffali Companies:

1. EAJB – Ebrahim Juffali and Brothers Company
2. AMI – ARABIAN METAL INDUSTRIES
3. ACC – ARABIAN CHEMICAL COMPANY (Latex) LTD.
4. ACC – ARABIAN CHEMICAL COMPANY (Polystyrene) LTD.
5. DEC – (DIGITAL EXCELLENCE COMPANY FOR INFORMATION SYSTEMS Technology
6. JACO – JUFFALI AUTOMOTIVE COMPANY
7. JAHACO – JUFFALI AIRCONDITIONING & HOME APPLIANCES COMPANY
8. JAMED – JUFFALI AIRCONDITIONING MECHANICAL & ELECTRICAL DIVISION
9. JAPCO – JUFFALI AUTO PARTS COMPANY
10. JCP – JUFFALI CHEMICAL PRODUCTS
11. JHECO – JUFFALI HEAVY EQUIPMENT COMPANY
12. JPS – JUFFALI PRINTING SYSTEMS LIMITED
13. JTECO – JUFFALI TECHNICAL EQUIPMENT COMPANY
14. MARCO – MAINTENANCE OF AIRCONDITIONING AND REFRIGERATORS COMPANY
15. SAT – SAUDI ADVANCED TECHNOLOGIES
16. SBM – SAUDI BUSINESS MACHINES LIMITED
17. SES – SAUDI ERICSSON COMMUNICATIONS COMPANY LIMITED
18. ATELCO – ARABIAN TELECOMMUNICATIONS COMPANY LTD.
19. SRMCO – SAUDI REFRIGERATORS MANUFACTURING COMPANY LIMITED
20. JTC – Juffali Training Center
21. MLC – Mobility Luxury Car Rental Company
22. JIPCO – JUFFALI INDUSTRIAL PRODUCTS COMPANY
23. SAMCO – SAUDI AIRCONDITIONING COMPANY MANUFACTURING LIMITED

Technology is transforming how the business is running and the opportunities to learn how to better manage it, It is a privilege for us to learn from you and your experience with our products – and every day we hope to understand the science and our customers a little bit better than the day before.

At Juffali:

• We believe your personal information belongs to you.
• We will be transparent about the data we collect from you, and how that data will be used.
• We build privacy and security protections into the products and services we design.
• We protect the data we collect.

• Fairness and Lawfulness.
• Restriction to a specific Purpose.
• Confidentiality and Data Security.
• Transparency.
• Minimization and Limitation.
• Deletion.
• Factual Accuracy and Up to datedness Data.

1. Consenting to data processing:

   • Data Subject data can be processed upon consent of the person concerned. Declarations of consent must be submitted voluntarily.
   • Business Partners, Vendors, and any other third party’s data can be processed upon consent, Declaration of consent must be written (Consent form) and submitted voluntarily.

2. Legal Bases:

   • Performance of a contract.
   • Legal Obligation.
   • Public Interest.
   • Vital or Actual interest.

3. Data Processing pursuant to Legitimate interest:

   Personal data can also be processed if it is necessary to enforce a legitimate interest of the data subject first and Juffali. Juffali will not process any sensitive data under this the general legitimate interest.

Consent Requirement:

Consent is about providing individuals with the opportunity to agree to the collection an use of their personal information. When we seek consent, we ensure it is:

• Freely given. The individual is never cornered or told that consent is a requirement.
• Informed. The individual is given sufficient information to make a responsible decision to which they are consenting
• Affirmative. The individual must affirmatively provide consent. We never assign consent through an individual’s silence, nor do we require the individual to take some action to opt out of something.
• Revocable. The individual is provided with a clear explanation of how to revoke consent. Please refer to the Data privacy tool (Verify).

“Personal Information” is information that identifies or relates to you as an individual or could be used to reasonably identify you. Personal Information includes “personal data” as that term is defined in applicable Saudi Personal Data Protection Law.  Personal Information also includes “Sensitive Personal Information,” as defined below, except where otherwise noted.  Personal Information does not include information that is publicly available, de-identified, or aggregated. Examples of Personal Information include, but are not limited to, your name, email address, mailing address, phone number, date of birth and gender.

“Sensitive Personal Information” means Personal Information that reveals a consumer’s ID number, driver’s license, or passport number; financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious beliefs, or contents of email or text messages; and genetic data. Additionally, under applicable Saudi Personal Data Protection Law, inferences drawn from Personal Information which are used to indicate an individual’s racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis may also be considered Sensitive Personal Information.

Juffali collects Personal Information online and offline in a few different ways:

• Personal Information that you provide. We may collect Personal Information and other information that you provide when you use our Services, attend Juffali programs or events, participate in a road shows and any other data that you may choose to submit or provide.  With your permission, we may also collect data from another source like a device or social media account.  Such information may include, but not be limited to, contact information (such as your name, postal address, e-mail address, telephone number, user ID and password), date of birth, professional credentials, experiences, activities, skills, preferences, hobbies and interests.
• Personal Information from public or third-party sources. We may collect data from public sources including, but not limited to, social media and other websites that enable social sharing. We may also collect Personal Information from government agencies, public or third-party information sources, third-party service providers, or business partners.  In addition.
• Personal Information collected from devices you use to connect with us or use our Services.  Juffali collects data through our websites and apps and automatically from devices you use to connect to our Services. Also, Juffali collects some information directly when having face to face meetings in certain cases.
• Personal Information collected when you make a purchase.  When you make a purchase on our website, we will collect Personal Information to process, fulfill, and ship your order.
• Personal Information collected with business partners.  We sometimes work with other organizations to provide you with our Services.  When that happens, we require that information be protected.

If you choose to submit any Personal Information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy.

From time to time, we may use or augment the Personal Information we have about you with information obtained from other sources, such as public databases, social media platforms and other third parties. We may also combine information we get from a third-party with information we already have, and we may combine information that we have collected offline with information we collect online.  To protect your privacy, you should not provide Juffali with any information that is not specifically requested.

Juffali and all it’s affiliates may collect, use, and disclose the following types of Personal Information.

Categories of Personal Information we may collect, use, or disclose	Purposes for collection, use, and disclosure	Applicable Individuals	Categories of recipients to whom Personal Information may be disclosed
Identifiers, including name, email address, mailing address, online identifier, phone number, or other similar identifiers.	Provide you with our Services, educational information, promotions, customer service and support, process transactions, communicate with you, conduct research, analytics and data analysis, deliver relevant advertisements, and comply with the law.	Prospective consumers, consumers, website visitors.	Analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies, and fulfillment companies, professional consulting firms, auditors, accountants, and legal services firms.
Customer records, such as name, address, phone number, credit or debit card number, other financial information, medical information.	Provide you with our Services, educational information, promotions, customer service and support, process transactions, communicate with you, conduct research, analytics and data analysis, and comply with the law.	Prospective consumers, consumers, website visitors.	Analysis firms, advertisers, payment processing companies, customer service and support providers, email, IT services and SMS vendors, web hosting and development companies, and fulfillment companies, professional consulting firms, auditors, accountants, and legal services firms.
Characteristics of protected classifications, including age and date of birth, gender, ethnicity, marital status.	Provide you with our Services, educational information, promotions, customer service and support, process transactions, communicate with you, conduct research, analytics and data analysis, and comply with the law	Prospective consumers, consumers, participants in certain Juffali programs	Analysis firms, email, IT services and SMS vendors, professional consulting firms, auditors, accountants, and legal services firms.
Commercial Information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Provide you with our Services, educational information, promotions and reward programs, customer service and support, process transactions, communicate with you, conduct research, analytics and data analysis, and comply with the law	Prospective consumers, consumers, participants in certain Juffali programs	Analysis firms, advertisers, payment processing companies, customer service and support providers, professional consulting firms, auditors, accountants, and legal services firms.
Professional or employment-related information, such as your educational and professional history, institutional and government affiliations, information included on a resume or curriculum vitae, education and work history (such as work experience, education and languages spoken).	Provide you with support, process transactions, communicate with you, conduct research, analytics and data analysis, and comply with the law	current and former employees and job applicants	Customer service and support providers, fulfillment companies, professional consulting firms, auditors, accountants, and legal services firms.

 

Juffali may use any of the categories of Personal Information listed above for it’s internal business purposes, such as data analysis, audits, developing new products, enhancing Juffali’s Services, identifying usage trends and determining the effectiveness of Juffali’s promotional campaigns. Juffali may also use inferences drawn from Personal Information to create a profile reflecting your preferences.

At your direction, Juffali may disclose your Personal Information to partners or other organizations with which we jointly develop and/or promote our Services.

Where required by the Personal Data Protection Law, Juffali will only collect and process your Sensitive Personal Information with your consent. Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any Sensitive Personal Information on or through the website, in webforms or otherwise to us.

Juffali May disclose your personal information to:

• Within the Juffali companies. Juffali may disclose yourinformation to Juffali Group parents, corporate affiliates, subsidiaries, business units, and other companies that share common ownership.
• To our service providers.Juffali may disclose your information to service providers that work on behalf of Juffali, such as advertising agencies, third parties that assist us with marketing efforts, emergency responders, IT providers, customer support, and call center service providers.
• To others for legal, security or safety purposes. Juffali may disclose yourinformation to third parties, law enforcement, or other government agencies to comply with law or legal requirements; to enforce or apply our Terms of Service and other agreements or those of the Juffali companies; and to protect our rights and the property or safety of our users or third parties. We also may disclose information about you and your vehicle when we have reason to believe that someone is causing injury to or interference with the rights or property of Juffali, other users of the Digital Properties, or anyone else that could be harmed by such activities.
• To other companies in connection with a Juffali corporate transaction. Juffali may disclose yourinformation if some or all of our assets are acquired by another company, including through a sale in connection with bankruptcy, in which case we will disclose the information we hold to that company.
• With other third parties that you direct or provide consent. 

Juffali will keep your Personal Information in it’s records for as long as necessary for the purposes described in this Privacy Policy or otherwise authorized by Personal Data Protection Law. This includes providing you with a service you have requested from us or to comply with applicable legal requirements. It also includes keeping your Personal Information for so long as there is any possibility that you or we may wish to bring a legal claim, or where we are required to keep your personal information for legal or regulatory reasons. Juffali may also retain your personal information where such retention is necessary in order to protect your vital interests or the vital interests of another natural person. Where information is used for more than one purpose, Juffali will retain it until the purpose with the latest period expires.

All Data subjects have certain rights determined by the Personal Data Protection Law regarding Juffali processing of their Personal data:

• The right to be informed about the legal basis and the purpose of the Collection of their Personal Data.
• The right to access their Personal Data held by the Controller, in accordance with the rules and procedures set out in the Regulations.
• The right to request obtaining their Personal Data held by the Controller in a readable and clear format, in accordance with the controls and procedures specified by the Regulations.
• The right to request correcting, completing, or updating their Personal Data held by the Controller.
• The right to request a Destruction of their Personal Data held by the Controller when such Personal Data is no longer needed by Data Subject.

To exercise any of mentioned rights and other clarifications you may have, please make use of our Data Privacy tool (Verify) to contact directly with the Juffali Data Privacy Officer (Click here to access Verify).

Once you have submitted your request, Juffali  will respond within the time frame permitted by the Personal Data Protection Law. To help protect the security of your Personal Information, Juffali will need to verify your identity in connection with any requests. We may contact you by email to verify your request. Depending on your request, we may ask you for information such as your name, an email address, or phone number that you have used with Juffali. We take steps to ensure that only you or your authorized representative can exercise rights with respect to your Personal Information.

There may be situations where Juffali cannot grant your request, for example, if you make a request for access and we cannot verify your identity, we will not be able to comply with the request. We may also be unable to comply with your request to delete if we have a legal or regulatory obligation to keep your Personal Information, such as when you purchase a car.

Where we deny your request in whole or in part, Juffali will take steps to inform you of the denial and provide an explanation of our actions and the reasons for the denial.

Juffali reserves the right to amend this Privacy Policy at any time.  If Juffali changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth at the top of this Policy.

If you have questions about your Personal Information, please contact us by clicking on the “Verify” or by e-mailing us at Dataprivacy@eajb.com.sa

In all communications to Juffali, please include the email address used for registration (if applicable), the website address or the specific Juffali Company to which you provided Personal Information and a detailed explanation of your request.  We will do our best to respond to all reasonable requests in a timely manner.